We adhere to SOC 2 compliance standards and follow CCPA and GDPR guidelines to ensure top-tier data protection and privacy. Regular audits and continuous system testing help us identify and address vulnerabilities, maintaining the highest security standards and resilience against emerging threats.
Security practices
We ensure data security and confidentiality through integrations with leading third-party providers and robust encryption practices. Our security measures include rigorous penetration testing, redundant storage systems, real-time replication, automated backups, and a comprehensive disaster recovery plan.
Trusted partners
Our alliance with premier providers like Plaid, SentiLink, and Footprint strengthens our security framework. Through advanced encryption techniques, we maintain the utmost confidentiality and security of your data.
Authentication tools
Our reliable authentication tools ensure that only you have access to your account. Single Sign-On (SSO) and Two-Factor Authentication (2FA) provide an added layer of security to keep your account safe and secure.
Account management
Schedule one-time or recurring payments, connect or update your bank account, and designate recipients with ease. Landlords must accept all first-time payments the transferor initiates, adding an extra layer of verification and fraud protection.
Dedicated support
Our support team is here to support you every step of the way. Knowledgeable, friendly, and technically capable, our team takes pride in being able to assist with any question or issue you may have, and we're devoted to providing you with the best service possible.Contact Support
Partners
Secure connection between your financial accounts and Rent App, enabling seamless and protected transactions.
Platform for ethical hackers to identify and report security vulnerabilities.
Identity and access management (IAM) platform that powers single sign-on (SSO) for Rent App.
Digital identity verification and fraud prevention, ensuring only legitimate users have access to Rent App.
Comprehensive security assessments and audits to ensure Rent App complies with industry standards and best practices.
Monitoring and analytics solutions to ensure the reliability, security, and performance of Rent App’s infrastructure.
FAQs
We use your personal information solely for the purpose of providing our services. Your data is shared only with trusted partners necessary to complete your transactions, such as banks and verification services. We do not sell your personal information to any third parties.
How can I access or purge my personal data? We comply with all standard GDPR and CCPA regulations. You can manage your personal information from your account page. Here, you also have the option to delete your account. If you have any questions or requests related to your personal data, please reach out to the support team.
We require your social security number for identity verification and to comply with legal regulations. This information is encrypted and stored securely, ensuring it is protected from unauthorized access.
Federal banking regulations require this information, with the intention of preventing fraud and ensure that the transactions are legitimate. This protects both you and the recipients of your payments. The info entered is always encrypted, secure, and never used for marketing purposes.
If you receive an email from Rent App and are unsure about its authenticity, check the sender’s email address. Legitimate emails will come from an official @rent.app address. If you’re still unsure, please reach out to the support team to verify.
Rent App uses advanced encryption and secure servers to protect your payment information. We follow industry-standard practices to ensure your data is safe during every transaction.
If you suspect unauthorized access to your account, immediately change your password and reach out to the support team. We will investigate and help secure your account.
We use a combination of identity verification, title matching, transaction monitoring, and fraud detection algorithms to identify and prevent fraudulent activities on our platform.