Question 1

How do I turn Split Pay on?

Accepted Answer

Complete this application to determine eligibility. You should have a decision within three minutes. You can stay on the waiting page or look out for an email once the review is complete. If eligible, we will share details on the next steps!

Question 2

What information do I need to provide to qualify for Split Pay?

Accepted Answer

You'll need to securely connect to your bank via Plaid to verify your monthly income and allow a soft credit check. These verifications will not affect your credit score.

Question 3

Does my landlord need to approve or support Split Pay?

Accepted Answer

No, your landlord does not need to approve your use of Split Pay. They will be paid in full on your scheduled rent date and will not be aware that you’re using Split Pay.

Question 4

What happens if I am late on my payment?

Accepted Answer

If you have insufficient funds in your account on the scheduled dates, we will make two more attempts to retrieve funds. After the final attempt, we will inform your landlord and revoke access to Split Pay. If you would like to discuss alternative repayment options before we suspend your account and inform your landlord, please reach out to the support team.

Question 5

Can I reapply if I am rejected for Split Pay?

Accepted Answer

If your Split Pay application was not approved, you can apply again. We can't guarantee approval on a second or subsequent attempt. There are two options: Wait 30 days: We recognize that people's financial records change over time. If you were rejected the first time, try again 30 days later. Reapply now: Our Support team can reset your account earlier than 30 days if your initial application meets specific criteria: You failed to add a bank account, want to add a different one, or requested the incorrect amount and Your initial financial profile meets the eligibility requirements for Split Pay.* *Our Support team cannot disclose these details if requested.

Split your
rent in two

Now in all building portals

Rent now, pay later

Smarter budgeting

Free credit building

How it works

Confirm eligibility

Confirm schedule

Enjoy flexibility

Confirm eligibility

Confirm schedule

Enjoy flexibility

FAQs

Split your rent in two

Now in all building portals

Rent now, pay later

Smarter budgeting

Free credit building

How it works

Confirm eligibility

Confirm schedule

Enjoy flexibility

Confirm eligibility

FAQs

Split your
rent in two